Refund & Return Policy - PriceActionNinja

Refund & Return Policy

Summary: You may request a full refund on any eligible purchase within 30 days of your original purchase date. Full details on eligibility and how to request a refund are outlined below.

30-Day Refund Window

We want you to be confident in your purchase. If you are not satisfied with a course, membership, or digital product purchased from PriceActionNinja, you may request a refund within 30 days of the original date of purchase. Refund requests submitted after this 30-day window will not be eligible for a refund.

Eligible Products

This policy applies to individually purchased courses, digital downloads, and one-time purchase products sold on PriceActionNinja. Membership subscriptions are eligible for a refund on the most recent billing cycle only, provided the request is made within 30 days of that charge.

How to Request a Refund

To request a refund, please contact our support team with your order number or the email address used at checkout. Refund requests are typically reviewed and processed within 5-7 business days of receipt.

Refunds will be issued to the original payment method used at the time of purchase. Depending on your bank or payment provider, it may take additional time for the refunded amount to appear on your statement.

Membership Cancellations

You may cancel a recurring membership subscription at any time through your account dashboard. Cancelling your membership stops future billing but does not automatically trigger a refund for the current billing period unless the cancellation is requested within 30 days of that charge, in line with this policy.

Access After Refund

Once a refund has been issued, access to the associated course, membership content, or digital product will be revoked. Any downloaded materials, indicators, or tools provided as part of the purchase must no longer be used following a refund.

Non-Refundable Items

Certain items may be excluded from this policy, including but not limited to bespoke or custom development work, one-on-one coaching sessions that have already taken place, and any purchase explicitly marked as a final sale at checkout.

Chargebacks

We ask that you contact our support team to resolve any billing concerns before initiating a chargeback with your bank or payment provider. Initiating a chargeback in place of a standard refund request may result in suspension of your account access while the matter is reviewed.

Policy Changes

PriceActionNinja reserves the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on this page, and continued use of our products or services following any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this policy or would like to request a refund, please get in touch with our support team and we will be happy to assist.

Last Updated: April 4, 2025